Accomplished healthcare administrative professional with expertise in clinical workflows, process optimization, and team leadership. Experienced in streamlining operations, enhancing customer experience, and driving positive team dynamics.
Administrative Manager (Oct 2023 – Aug 2024)
Led multidisciplinary teams, enhanced operational efficiency, managed recruitment and training, and oversaw financial operations to support patient care and clinic standards.
Site Lead (Oct 2022 – Oct 2023)
Improved patient experience, streamlined workflows, and maintained compliance with healthcare regulations.
Medical Office Assistant/Medical Assistant (Dec 2020 – Oct 2022)
Ensured quality patient care, managed communications, and supported administrative functions from check-in to check-out.
Purchase Associate (Feb 2016 – Aug 2018)
Managed vendor relations, negotiated agreements, and maintained inventory across stores.
Operations Assistant (Dec 2014 – Jan 2016)
Coordinated training events, managed client interactions, and developed post-training reports.